{"id":16799,"date":"2025-10-06T19:20:15","date_gmt":"2025-10-06T19:20:15","guid":{"rendered":"https:\/\/primeflow.sa\/?page_id=16799"},"modified":"2025-11-25T22:00:49","modified_gmt":"2025-11-25T22:00:49","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/primeflow.sa\/en\/terms-and-conditions\/","title":{"rendered":"Terms And Conditions"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n Terms and Conditions of Sale - PrimeFlow EST.<\/title>\r\n <!-- Include Tailwind CSS library -->\r\n <script src=\"https:\/\/cdn.tailwindcss.com\"><\/script>\r\n <!-- Using a standard web font (Inter) for English text -->\r\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@400;700;900&display=swap\" rel=\"stylesheet\">\r\n <style>\r\n \/* Define the new primary colors *\/\r\n :root {\r\n --prime-teal: #006b7a;\r\n --prime-dark: #015b67;\r\n }\r\n\r\n body {\r\n \r\n background-color: #f0f4f8; \/* Neutral light background *\/\r\n }\r\n .text-prime-teal {\r\n color: var(--prime-teal);\r\n }\r\n .bg-prime-teal {\r\n background-color: var(--prime-teal);\r\n }\r\n \r\n \/* Button styling and hover effect with the required gradient *\/\r\n .btn-prime {\r\n background: linear-gradient(125deg, var(--prime-teal), var(--prime-dark));\r\n color: #fff;\r\n border-radius: 9999px;\r\n padding: 0.75rem 2.5rem;\r\n font-weight: 700;\r\n letter-spacing: 0.05em;\r\n box-shadow: 0 4px 10px rgba(0, 107, 122, 0.3);\r\n transition: all 0.3s ease;\r\n }\r\n .btn-prime:hover {\r\n box-shadow: 0 6px 15px rgba(0, 107, 122, 0.5);\r\n transform: translateY(-2px);\r\n filter: brightness(1.1);\r\n }\r\n\r\n \/* Main card design with rounded corners and the gradient top border effect *\/\r\n .main-card {\r\n background-color: #ffffff;\r\n border-radius: 10px; \/* Required 10px rounded corners *\/\r\n box-shadow: 0 15px 30px -5px rgba(0, 0, 0, 0.1), 0 5px 10px -5px rgba(0, 0, 0, 0.04);\r\n position: relative;\r\n overflow: hidden;\r\n }\r\n \r\n \/* Apply the gradient as a thick top border (simulating border-t-4) *\/\r\n .main-card::before {\r\n content: '';\r\n position: absolute;\r\n top: 0;\r\n left: 0;\r\n right: 0;\r\n height: 8px; \r\n background: linear-gradient(125deg, var(--prime-teal), var(--prime-dark));\r\n z-index: 10;\r\n }\r\n\r\n \/* Animations - maintained from the original code *\/\r\n @keyframes fadeInUp {\r\n from { opacity: 0; transform: translateY(20px); }\r\n to { opacity: 1; transform: translateY(0); }\r\n }\r\n .animate-fadeInUp {\r\n animation: fadeInUp 0.8s ease-out forwards;\r\n }\r\n .delay-1 { animation-delay: 0.2s; }\r\n .delay-2 { animation-delay: 0.4s; }\r\n .delay-3 { animation-delay: 0.6s; }\r\n .delay-4 { animation-delay: 0.8s; }\r\n .delay-5 { animation-delay: 1.0s; }\r\n .delay-6 { animation-delay: 1.2s; } \r\n <\/style>\r\n<\/head>\r\n<body class=\"bg-gray-100 text-gray-800\">\r\n\r\n <!-- Main Page Container -->\r\n <div class=\"main-card max-w-4xl mx-auto p-8 md:p-12\">\r\n \r\n <!-- Centered Logo Section -->\r\n <div class=\"text-center pt-4 opacity-0 animate-fadeInUp mb-6\">\r\n <!-- PrimeFlow EST. Logo -->\r\n <img decoding=\"async\" width=\"150px\" src=\"https:\/\/primeflow.sa\/wp-content\/uploads\/2025\/10\/prime-flow_logo-only-full-color@2x-1.png\"\r\n onerror=\"this.onerror=null; this.src='https:\/\/placehold.co\/250x60\/006b7a\/ffffff?text=PrimeFlow+EST';\"\r\n alt=\"PrimeFlow EST. Logo\"\r\n class=\"max-w-[150px] h-auto rounded-lg mx-auto\"\r\n style=\"border-radius: 10px;\">\r\n <\/div>\r\n\r\n <!-- Page Title -->\r\n <h1 class=\"text-3xl md:text-4xl font-extrabold text-prime-teal text-center mb-8 opacity-0 animate-fadeInUp delay-1\">\r\n Terms and Conditions of Sale\r\n <\/h1>\r\n\r\n <!-- Terms and Conditions Content -->\r\n <div class=\"px-4 text-left\">\r\n \r\n <!-- 1. Delivery -->\r\n <h2 class=\"text-2xl font-bold text-prime-teal mb-4 mt-6 opacity-0 animate-fadeInUp delay-2\">\r\n 1. Delivery\r\n <\/h2>\r\n <ul class=\"list-disc pl-6 mb-8 text-lg leading-relaxed text-gray-700 opacity-0 animate-fadeInUp delay-2\">\r\n <li>\r\n Orders are delivered within Jeddah city within two business days from the date of order confirmation.\r\n <\/li>\r\n <\/ul>\r\n\r\n <!-- 2. Returns and Exchange Policy -->\r\n <h2 class=\"text-2xl font-bold text-prime-teal mb-4 mt-6 opacity-0 animate-fadeInUp delay-3\">\r\n 2. Returns and Exchange Policy\r\n <\/h2>\r\n <p class=\"mb-4 text-lg leading-relaxed text-gray-700 opacity-0 animate-fadeInUp delay-3\">\r\n The customer has the right to return or exchange most products within (7) days from the invoice date, provided that the products are in their original condition, in their intact packaging, and have not been used.\r\n <\/p>\r\n\r\n <!-- Non-Returnable Products Section -->\r\n <p class=\"text-xl font-bold text-black mb-2 mt-6 opacity-0 animate-fadeInUp delay-3\">\r\n Non-Returnable or Non-Exchangeable Products:\r\n <\/p>\r\n <ul class=\"list-disc pl-10 mb-6 text-base leading-relaxed text-gray-600 opacity-0 animate-fadeInUp delay-4\">\r\n <li><strong class=\"text-gray-800\">Large Office Furniture and Equipment:<\/strong> Chairs, cabinets and drawers, and large office devices due to transport and installation costs, and the difficulty of restoring the product to its original condition.<\/li>\r\n <li><strong class=\"text-gray-800\">Electronic Devices and Accessories:<\/strong> Printers, projectors, printer accessories, projector accessories, batteries, cables and adapters, peripheral accessories. Returns are only accepted in case of a manufacturing defect, and must be reported while keeping the original packaging.<\/li>\r\n <li><strong class=\"text-gray-800\">Toners and Thermal Paper:<\/strong> The original packaging must be kept, and the product is only exchanged in case of a manufacturing defect.<\/li>\r\n <li><strong class=\"text-gray-800\">Food, Beverages, and Related Supplies:<\/strong> All food products and catering supplies are non-returnable due to health and safety reasons.<\/li>\r\n <li><strong class=\"text-gray-800\">Cleaning and Safety Equipment:<\/strong> Some equipment cannot be returned if opened or used due to health and safety reasons.<\/li>\r\n <li><strong class=\"text-gray-800\">Products Not Listed in the Catalog or Customized by the Customer:<\/strong> Products supplied upon a special request and which suppliers do not accept returns for.<\/li>\r\n <\/ul>\r\n \r\n <!-- General Note section -->\r\n <p class=\"text-lg font-semibold text-gray-800 mb-2 mt-6 opacity-0 animate-fadeInUp delay-4\">\r\n General Note:\r\n <\/p>\r\n <p class=\"mb-8 text-lg leading-relaxed text-gray-700 opacity-0 animate-fadeInUp delay-4\">\r\n The Establishment reserves the right to reject any return request that does not meet the above conditions, at its discretion and after reviewing the case.\r\n <\/p>\r\n \r\n <!-- 3. Product Availability -->\r\n <h2 class=\"text-2xl font-bold text-prime-teal mb-4 mt-6 opacity-0 animate-fadeInUp delay-5\">\r\n 3. Product Availability\r\n <\/h2>\r\n <ul class=\"list-disc pl-6 mb-8 text-lg leading-relaxed text-gray-700 opacity-0 animate-fadeInUp delay-5\">\r\n <li>Some products are available in stock for direct delivery within two business days.<\/li>\r\n <li>Other products are supplied upon request, and the price and delivery period are confirmed via a quote provided to the customer before completing the purchase.<\/li>\r\n <li>In case of a delay in supply or the unavailability of a specific product, the customer is notified and suitable alternatives are suggested.<\/li>\r\n <\/ul>\r\n\r\n <!-- 4. Declaration of Authenticity and Legal Responsibility -->\r\n <h2 class=\"text-2xl font-bold text-prime-teal mb-4 mt-6 opacity-0 animate-fadeInUp delay-6\">\r\n 4. Declaration of Authenticity and Legal Responsibility\r\n <\/h2>\r\n <ul class=\"list-disc pl-6 mb-8 text-lg leading-relaxed text-gray-700 opacity-0 animate-fadeInUp delay-6\">\r\n <li>All products offered by PrimeFlow EST. are genuine, supplied exclusively by trusted local and international suppliers and distributors.<\/li>\r\n <li>All trademarks and names mentioned on this site are the reserved rights of their respective owners.<\/li>\r\n <li>Registered trademark names and logos are used for product identification purposes only, without implying any official relationship or partnership with their owners.<\/li>\r\n <li>PrimeFlow is an independent seller, not an official agent, distributor, or accredited entity of the displayed trademarks, unless explicitly stated otherwise.<\/li>\r\n <\/ul>\r\n <\/div>\r\n\r\n <!-- End of Page Button -->\r\n <div class=\"text-center mt-10 opacity-0 animate-fadeInUp delay-6\">\r\n <a href=\"https:\/\/primeflow.sa\/\" class=\"btn-prime\">Return to Homepage<\/a>\r\n <\/div>\r\n \r\n <\/div>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions of Sale – PrimeFlow EST. Terms and Conditions of Sale 1. Delivery Orders are delivered within Jeddah<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-16799","page","type-page","status-publish","hentry"],"lang":"en","translations":{"en":16799,"ar":15648},"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/primeflow.sa\/en\/wp-json\/wp\/v2\/pages\/16799","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/primeflow.sa\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/primeflow.sa\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/primeflow.sa\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/primeflow.sa\/en\/wp-json\/wp\/v2\/comments?post=16799"}],"version-history":[{"count":4,"href":"https:\/\/primeflow.sa\/en\/wp-json\/wp\/v2\/pages\/16799\/revisions"}],"predecessor-version":[{"id":16804,"href":"https:\/\/primeflow.sa\/en\/wp-json\/wp\/v2\/pages\/16799\/revisions\/16804"}],"wp:attachment":[{"href":"https:\/\/primeflow.sa\/en\/wp-json\/wp\/v2\/media?parent=16799"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}